Beauty by Soodi does not offer refunds on any treatments. If you are not happy with your treatment, we can offer removal or to re-do your treatment on one occasion (on our availability) as long as you tell us within 2 days of your treatment. Anything out of this period does not qualify for a re-do. As a beauty professionals we will advise you on appropriate preparation and after care of your treatment which must be adhered to at all times. If proper aftercare has not be followed, we can not offer refunds or another treatment at no cost. It is your responsibility as the client to follow correct preparation and aftercare advise given by your therapist. If you can cannot remember the correct after care advise, please click the Eyelash Extension After Care section on this website, alternatively please email your therapist for more information.
There is a 24 hour cancellation policy for all beauty treatments and the client will be charged the full price of the treatment if 24 hours notice is not given.